Clinic Systems Lab / 04
Who actually owns your growth system?
15 questions. About three minutes. Your map at the end.
Map the people and vendors responsible for the non-clinical parts of your practice: then see where ownership is clear, split or missing.
What gets mapped
- 01Website
- 02Google and local visibility
- 03Paid advertising
- 04Social media
- 05Content
- 06Phone and inquiries
- 07Lead follow-up
- 08Online booking
- 09Patient return
- 10Automation
- 11Reviews and reputation
- 12Reporting and numbers
Each one comes back as clear, split, yours, or unowned.
This asks only about business roles and systems. There is nothing here about patients, and nothing to enter about them.
Website
1 / 15
Who owns website updates, landing pages and fixes?
Pick the closest answer. It moves on by itself. You can go back.
Your result
Your practice ownership map.
Here's how responsibility is currently spread across the non-clinical growth system.
Who owns the whole system?
Where ownership breaks
The handoffs
Every handoff is another place where priorities, data or follow-up can get disconnected. That is a structural observation, not a claim that any of them is failing.
If you were away for a week
The next question to answer
You found the gap.
I can help build the system around it.
Named so you can see what the work actually involves: not a quote, and not a promise about what it would do.
Talk about my practiceWant your ownership map sent to you?
I'll email a copy, and I read every one of these myself: so if you reply, the first thing you hear back is about your practice rather than a template.
Then
Too many moving parts and no single owner?
I work across the non-clinical growth system: marketing, booking, automation, follow-up, retention and reporting, so the owner doesn't have to coordinate every piece alone.
Clinic Systems Lab
- 01 Patient Communication Audit Run the audit
- 02 Workflow Automation Builder Map a workflow
- 03 Front Desk Coach Start a practice session
- 04 Vendor & Ownership Map You are here
- 05 Tracking Blind Spot Check Check my visibility